Frequently Asked Questions

Got questions about The Sauce Club? You’re in the right place.
Here you’ll find answers on how our subscription works, when you’ll get your first box, billing dates, shipping, what’s inside each box, heat levels, dietary info, and how we pick the best independent sauces.

Product and box contents

What’s in the box?

Every box includes three small-batch sauces from independent makers, plus an indie food or drink item.

Flavours change with every drop - one box might include a chipotle ketchup, sticky bourbon BBQ and a sweet chilli sauce. The next could be a Korean gochujang sauce, maple sriracha and a smoky jerk BBQ - all from different makers.

The extra item allows us to support more small brands and gives you the chance to discover something new alongside your sauces.

You’ll also receive an info card in each box and, from time to time, a surprise bonus gift as a thank you for being a member.

Do you accommodate dietary requirements/allergies?

We work with a variety of makers, so ingredients change with each box.

All ingredients and allergens are listed on the sauces/items.

If you have severe allergies, please email us before joining.

What type of sauces are in the box?

Each box is different, but you can expect a mix of the UK & Ireland’s best small-batch creations. Every drop is a unique curation - for example, you might discover a sweet BBQ sauce, a smoky ketchup, a punchy chilli sauce, a mild hot sauce, a Korean-inspired drizzle, or even something unexpected like a chimichurri.

This is a club for lovers of all kinds of sauce - always independent, always flavour-packed, and never the same twice.

How hot are the sauces?

We focus on flavour, not fire.

Most sauces have little to no heat. Occasionally, we’ll include one with a gentle kick – but never hotter than mild to medium.

How do you pick what’s in each box?

We regularly taste-test a wide range of small-batch sauces and only include the ones that stand out.

Every box is curated by sauce lovers to showcase a mix of flavours - from familiar favourites to something completely new.

Subscription and billing

When will I be billed and what box will I get?

When you first sign up, you’re billed straight away and your box ships within 3 working days - unless you join after the cut‑off date (explained below).

After that, members are billed on the following renewal dates:
- 1st February
- 1st April
- 1st June
- 1st August
- 1st October
- 1st December

For renewals, boxes are shipped within the first 5 working days of the month.

Cut-off dates:
The cut-off date is the 20th of the month before each renewal. This prevents you from being billed twice within a few days (and from drowning in too much sauce).

How it works:
- Join on or before the 20th of the month before the next renewal → You’ll get the current box - shipped within 3 working days.
- Join after the 20th of the month before the next renewal → You’ll get the upcoming box instead - shipped within the first 5 working days of the month.

Example:
- Join on 20th September → You’ll get the current box and the next box.
- Join on 21st September → You’ll only get the next box.

If you're not sure what box you're getting - feel free to reach out to us at hello@thesauceclub.co.uk and we'll help you out.

How do I manage my subscription?

Log into your account any time before the next billing date to pause, skip, or cancel your subscription.

You can also update your delivery address and email details in your account.

How much is it?

Membership is £29 every other month, including delivery.

We keep our price as low as possible while paying makers fairly for their craft.
Each box includes premium sauces and treats (no filler items) that would cost more if bought separately.
Also, sauces are heavy, so shipping costs are usually quite high - but it’s all included in the £29 price.

Can I send as a gift?

Yes - just place your order using the recipient’s shipping address.

Shipping and Packaging

Are the boxes securely packed to avoid damage?

Yes - we carefully pack every box with plenty of eco‑friendly protective materials to keep your sauces safe during delivery.

If anything does get damaged in transit, we’ll replace it free of charge.

Where do you ship?

Right now, we ship to the UK only.

We're working towards adding Ireland and other countries in the future - join our mailing list to be the first to know when we expand.

About The Sauce Club

What is The Sauce Club?

The Sauce Club is a team of sauce lovers on a mission to share the very best small-batch flavours from across the UK & Ireland.

We offer a bi-monthly subscription that delivers 3 independent sauces + an extra foodie treat straight to your door - always curated, always flavour-packed, and never the same twice.

It’s perfect for food lovers who enjoy discovering new flavours while supporting independent makers.

At The Sauce Club, we’re all about discovery, variety, and bringing more excitement to every meal.

How do I get involved as a maker?

We love discovering new makers!

If you’re an independent brand (sauces or other food and drink products) and want to be considered for a future box, email us at hello@thesauceclub.co.uk with details about your products and we’ll be in touch.